Notification of Subcontracted or Non-NAID Certified Services

The customer must be notified in writing by management whenever all or a portion of the destruction process is being subcontracted to another service provider, or when a destruction service is not NAID Certified, but such services could be NAID Certified. This includes advance notification to potential customers at the bid or proposal stage; as well as notification at the time of the service, either on a materials receipt, certificate of destruction, customer agreement/contract or other written notice (including email).

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Employee Data Breach Notification to Management

All destruction personnel and drivers will report, following discovery and without unreasonable delay, to management any release of, or unauthorized access to the customer’s confidential material that poses a threat to the security or confidentiality of that information. Any such report shall include the identification (if known) of each individual suspected of causing the breach, as well as each individual whose confidential information has been, or is reasonably believed to have been, accessed, acquired, or disclosed during such breach

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Management Data Breach Notification to Customer

Management will report, following discovery and without unreasonable delay, to the customer any release of, or unauthorized access to the customer’s confidential material that poses a threat to the security or confidentiality of that information. Any such report shall include the identification (if known) of each individual whose confidential information has been, or is reasonably believed to have been, accessed, acquired, or disclosed during such breach. 

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